★★★★
Hotel
Padstow
8.5/10

The Old Custom House

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbour or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling centre is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

Top location: Highly rated by recent guests (9.8)
Breakfast info: Continental, Full English/Irish, Vegetarian, Gluten-free

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Kids

Children of any age are welcome.

Dogs

Pets are not allowed.

Address

South Quay,, Padstow, PL28 8BL, United Kingdom, Padstow, United Kingdom

Facilities

Free WiFi Restaurant Non-smoking rooms Bar Very good breakfast

Gallery

a window with a view of boats in a harbor at The Old Custom House in Padstow

a bedroom with a bed and two windows at The Old Custom House in Padstow

a restaurant with two tables in front of a couch at The Old Custom House in Padstow

a person holding a cup of coffee next to a plate of breakfast food at The Old Custom House in Padstow

a person pouring a drink into a glass on a counter at The Old Custom House in Padstow

a table with a plate of food and a glass of wine at The Old Custom House in Padstow

a hotel room with a bed and a tray with tea sets at The Old Custom House in Padstow

a bedroom with a large bed with two lamps at The Old Custom House in Padstow

a bedroom with a bed and a desk and a window at The Old Custom House in Padstow

More photos on Booking

Reviews

Pam 10/10

United Kingdom 🇬🇧

Fabulous Mini-Break / great location

Pros: Clean , friendly & very helpful professional staff , great location . Food was really good too . Ringi Parking nearby .

Cons: Nil of note

Darren 9/10

United Kingdom 🇬🇧

Great place to stay, perfect location

Pros: Brilliant helpful and polite staff, great breakfast

R 10/10

United Kingdom 🇬🇧

A Birthday Break Done Right

Pros: We were in Padstow celebrating my partner’s birthday and had such a lovely stay. From the moment we arrived, Ellie (the general manager) made us feel really welcome. She let us know we’d been upgraded and even took the time to chat about what we had planned while we were there, which was a really nice touch. Our room overlooked the quayside and was spacious, spotless, and had a great little seating area. The bed was super comfy and the shower room was just as clean and fresh. Because we were there for a birthday, they completely surprised us — by the time we’d grabbed our bags from the car and got back up to the room, there was a bottle of Prosecco and a birthday card waiting on the coffee table. Such a thoughtful gesture. Breakfast was included and we can absolutely recommend the full English — it was spot on. Every member of staff we met was friendly, polite and professional. All in all, it was a short but very sweet stay — we’d happily go back.

Cons: The weather- just a little wet.

Paul 10/10

United Kingdom 🇬🇧

Pros: The facilities and room were good value for money and all the staff we had contact with were excellent and very friendly.

Cons: All good

Tracy 9/10

United Kingdom 🇬🇧

Great stay and lovely room

Pros: Location and view - receptionist was very friendly and helpful

Andrew 8/10

United Kingdom 🇬🇧

Perfect location in the heart of Padstow's old town.

Pros: Excellent location with great view over harbour and close proximity to Padstow's wonderful restaurants. Staff all very friendly and helpful. Parking was easy and well priced, right opposite the hotel.

Cons: I understand that whole hotel is going to be completely renovated in the next year, so minor niggles about radiators being a little bit noisy will probably date fairly soon.

Luke 10/10

United Kingdom 🇬🇧

Super host, superb location, can’t fault it!

Pros: Very warm welcome from Ellie and the team! The Barn is a lovely large space for a family of five, been visiting Padstow for almost 20 years and it’s the best location we have stayed at, will be back later in the year!

Tracy 9/10

United Kingdom 🇬🇧